For Partners
We make referrals simple.
If you're a hospital discharge planner, social worker, geriatric care manager, or facility staff member sending families to home care — this page is for you. Here's what working with Lakeshore looks like.
Who This Page Is For
The people who see it first.
Families rarely navigate home care cold. They almost always come to us through someone who saw the need first — a discharge planner, a hospital social worker, a geriatric care manager, a facility nurse. If that's you, you need a home care agency that makes your job easier, not harder. We're built for that.
What You Can Expect
Our promise to referring partners.
01
Fast response
We answer referrals quickly — usually within the business day. Discharge planning moves fast, and we keep the conversation moving with you.
02
Clear communication
One point of contact, direct to the founder. No call centers, no ticket queues, no lost context.
03
Flexible start dates
We work to your timeline, not ours. Tell us when care is needed and we'll tell you honestly what's realistic — no overpromising, no runaround.
04
Continuity of care
We keep the same caregivers with the same clients whenever possible. Families tell us the difference is immediate.
05
Written care plans
Documented, shareable plans you can drop into discharge records and transition notes.
06
Professional follow-through
We close the loop — confirmation of start, weekly check-ins if needed, and quick escalation if anything changes.
How the Process Works
You know the situation. You've identified the need. Here's what happens next:
- 01
You reach out
Call, email, or use the form below. Share what you know about the situation — we'll take it from there.
- 02
We respond fast
Same-day response, almost always within the hour during business hours. We'll confirm we can help, ask any clarifying questions, and align on timeline.
- 03
We connect with the family
We contact the family directly (with your introduction), complete the intake, and walk them through options. You stay in the loop as needed.
- 04
We staff the match
We assign a caregiver matched to the specific needs — personality, schedule, care level. You get confirmation when the start date is locked.
- 05
We follow through
Care begins. If anything changes, you'll know. When the care is complete (or transitions), we close the loop with whoever needs the update.
Refer a Client
Send us the situation.
Fill this out and we'll be in touch within the hour during business hours, or first thing the next morning otherwise.